Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name
• Company name
• Job title
• Email address
• Telephone number
• Business address
• Industry information
• Site or facility information
• Enquiry details
• Product interests
• Leasing or financing requirements
• Information submitted through forms, calculators or contact requests

Website Usage Information

When you visit our Website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Search terms used
• Click activity
• Date and time of visits

We refer to this information as Device Information.

2. Cookies and Tracking Technologies

We use cookies, pixels, tags and similar technologies to improve user experience and understand how visitors use our Website.

These technologies may collect information about:

• Website activity
• Products viewed
• Pages visited
• Marketing interactions
• Device and browser information

Cookies help us:

• Improve website performance
• Remember user preferences
• Analyse website traffic
• Measure marketing effectiveness
• Deliver relevant advertising

You can control or disable cookies through your browser settings.

For more information about cookies, visit: https://www.allaboutcookies.org

3. How We Use Your Information

We use personal information to:

• Respond to enquiries
• Provide quotations
• Arrange demonstrations
• Conduct site assessments
• Deliver products and services
• Manage leasing and financing enquiries
• Process transactions
• Provide customer support
• Send service-related communications
• Improve our products and services
• Maintain website security
• Comply with legal obligations

We may also use your information to:

• Send marketing communications
• Share product updates
• Provide educational content
• Invite you to events, webinars or demonstrations
• Inform you about promotions or new solutions

You may unsubscribe from marketing communications at any time using the unsubscribe link contained within our emails.

4. Analytics and Advertising

We use analytics and advertising tools to understand how visitors interact with our Website.

These tools may include:

• Google Analytics
• Google Ads
• Google Tag Manager
• Google Search Console
• Meta (Facebook and Instagram)
• LinkedIn Advertising
• YouTube Advertising
• Other approved marketing platforms

These services may use cookies, pixels and similar technologies to:

• Measure website performance
• Track conversions
• Understand visitor behaviour
• Improve marketing campaigns
• Deliver relevant advertising

You can learn more about how Google uses data here: https://policies.google.com/privacy

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

You can manage Google advertising preferences here: https://adssettings.google.com

You can manage Meta advertising preferences here: https://www.facebook.com/adpreferences

5. Retargeting and Behavioural Advertising

As you browse our Website, advertising cookies may be placed on your device.

This allows Workplace Robotics and its advertising partners to display relevant advertisements to you on other websites, social media platforms and online services.

These technologies do not typically provide us with personal information such as:

• Your name
• Email address
• Phone number
• Postal address

Instead, they help us understand visitor interests and improve advertising relevance.

6. Sharing Your Information

We may share your personal information with trusted third parties where reasonably necessary to operate our business.

These may include:

• Website hosting providers
• CRM providers
• Marketing platforms
• Analytics providers
• Finance and leasing providers
• Payment processors
• Shipping and logistics providers
• Installation and service partners
• Professional advisers
• Government authorities where required by law

We only share information necessary for the relevant service.

We do not sell your personal information.

7. Overseas Disclosure

Some third-party service providers may store or process data outside Australia.

These countries may include:

• United States
• Canada
• Singapore
• European Union member countries
• Other countries where our service providers operate

Where reasonable, we take steps to ensure overseas service providers maintain appropriate privacy and security standards.

8. Data Security

We take reasonable measures to protect personal information from:

• Unauthorised access
• Misuse
• Interference
• Loss
• Modification
• Disclosure

However, no method of internet transmission or electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or de-identified where practicable.

10. Access and Correction

You may request access to personal information we hold about you.

You may also request correction of inaccurate, incomplete or outdated information.

Requests should be submitted to: hello@workplacerobotics.com.au

We may require verification of identity before responding to requests.

11. Australian Privacy Rights

Workplace Robotics is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.

If you believe we have breached your privacy rights, please contact us first so we can attempt to resolve the issue.

12. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content or policies of third-party websites.

We encourage you to review their privacy policies before providing personal information.

13. Children's Privacy

This Website is intended for business users and adults.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information from a minor has been collected, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be published on this page together with the revised effective date.

Continued use of the Website after changes are published constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions regarding this Privacy Policy, wish to access or correct your information, or would like to make a privacy-related complaint, please contact:

Workplace Robotics

Website: https://workplacerobotics.com.au

Email: hello@workplacerobotics.com.au